To return a product, please complete the below RGA Form and submit to firstname.lastname@example.org. You will be issued a RGA authorization code if your return is accepted. Please return the product with the completed form and authorization code. Returns without an authorization code will not be processed.
· All information required on the form must be filled out in order to receive an RGA
· The RGA is valid for 30 days. A new request must be submitted if goods have not been returned within 30 days.
· Items must be in new condition.
· Freight must be pre-paid.
· Special orders, modified items, used and obsolete items cannot be replaced.
· Special orders and modified items made to spec can be reworked.